Politique de
confidentialité.

Effective Date: 12 April 2024

This Privacy Policy outlines how MSMC Engineering Firm ("we," "us," or "our") collects, uses, maintains, and discloses information collected from clients, potential clients, website visitors, and participants in our training programs. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and transparent manner.

This policy applies to all our services, including Consultancy services, civil engineering building services, Advisory, and training services, as well as our website www.msmcengineering.com

Information We Collect

We may collect personal information in various ways, including when you engage with our services, interact with our website, or register for our training programs. The types of personal information we may collect include:

Contact Information: Name, email address, phone number, postal address, and job title.

Client Information: Information necessary to provide our consultancy, civil engineering, and advisory services, which may include project details, property information, and business-related data.

Training Participant Information: Information provided during registration for our training services, such as professional background, dietary requirements for in-person training, and feedback on our courses.

Website Usage Information: We may collect information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed. This is collected through cookies and similar technologies.

Billing and Financial Information: Bank account details, payment card information, and billing addresses to process payments for our services.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services: To deliver our consultancy, civil engineering, advisory, and training services as per our contractual agreements.

Client Communication: To communicate with you about your projects, provide updates, and respond to your inquiries.

Service Improvement: To understand how our services and website are used, allowing us to improve our offerings and user experience.

Marketing and Promotions: To send you information about our services, upcoming training sessions, and industry insights that we believe may be of interest to you. You can opt-out of these communications at any time.

Legal and Regulatory Compliance: To comply with our legal and regulatory obligations.

Billing and Administration: To manage our accounts and records and to process financial transactions.

Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

Contract: We process personal data to fulfill our contractual obligations to our clients.

Legitimate Interests: We process personal data for our legitimate interests, such as for marketing purposes and to improve our services, provided that such processing shall not outweigh your rights and freedoms.

Consent: We will obtain your consent for certain processing activities, such as sending you direct marketing communications. You can withdraw your consent at any time.

Legal Obligation: We may process your personal data where it is necessary for compliance with a legal obligation to which we are subject.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following circumstances:

Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These third parties are obligated to protect your information.

Business Partners: We may share your information with trusted business partners, such as subcontractors involved in our civil engineering projects, with your prior consent.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

You have the following data protection rights:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Data collection from children

MSMC Engineering Firm does not intentionally use its Sites and business content to collect or maintain personal data from individuals under the age of 16. To the extent that any of our non-site business activities may involve collecting or maintaining personal data from or about individuals under the age of 16, we would do so only with the required legal consent from the parent, guardian, or individual and in accordance with applicable law.

Cookies

Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

Changes to This Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.